National Account Director (NAD)

Job Description

Job Title:

National Account Director (NAD)

Department:

Market Access

Location:

Paramus, NJ/Hybrid

Reports To:

Sr. Director, Head U.S. Market Access

Status:

Regular, Full-time, Exempt

Start Date:

Compensation:

Job Summary

The National Account Director (NAD) is an NS Pharma employee who is primarily responsible for managing business transactions and/or relationships with national insurers, PBMs and multiple types of accounts across geographies versus being tied to one type of account that is in a set or more regional geography. The NAD represents NS Pharma no matter the location of the account within a national USA geography, but typically not internationally.

The National Account Director (NAD) will report to the Sr. Director, Market Access and will be responsible for managing all segments of the market access business within their assigned accounts. The person will work collaboratively with Sales Leadership, Directors of Patient Access (DPA), Market Access Marketing and Medical.

The NAD will be responsible for national insurers, key PBM/GPOs, FFS & Managed State Medicaid programs, regional managed care organizations, Medicare, and medical management firms. They will also interact within a broader Market Access team and ultimately be responsible for implementation of tactical plans developed by the market access team. In addition, the NAD will provide critical competitive intelligence within the market access marketplace to executive leadership. The individual will provide updates, direction, and input to the NS Pharma leadership team and assist in the development of the overall market access strategic plan. The ultimate goal of the position is to minimize NSP product access barriers and promote/implement various programs and services to supplement the DPA’s, field sales force and management efforts. Plan and develop strategies for long term access solutions for pipeline.

Essential Duties and Responsibilities
(Include but not limited to the following. Other duties may be assigned.)

  • Gain vertical & horizontal stakeholder access within assigned Commercial, Medicaid & Medicare insurers and PBMs in-order to secure appropriate NSP product coverage.
  • Management of insurer coverage policy criteria & prior authorization forms so that they read appropriately for DPA management of authorizations.
  • Provision of leadership in establishing gain, maintain and regain access strategies to deploy push-back, push-through & pull-through initiatives.
  • The NAD will be responsible for all segments of the market access business including Payers, Medicaid, National MCO’s, Medicare, and Federal Marketplace (VA/DOD).
  • Identify and diagnose opportunities for value-added programs intended to enhance patient experiences and build trusted customer relationships.
  • Develop an extensive understanding of the customers' organizational goals in order to assess their needs and develop plans/programs to meet both the needs of the customer and those of NS Pharma.
  • Develop and implement strategy to meet or exceed goals of NS Pharma products for targeted accounts with a heavy focus on brand alignment, finance, and collaborating with key individuals
  • Ensure rapid optimal access for all products
  • Create and maintain Strategic Account Plans
  • Plan and execute joint business reviews with NSP leadership, and targeted accounts at least once per year.
  • Maintains relationships with senior managed care executives based on an understanding of the customer’s organizational structure and strategic priorities.
  • Leverages approved resources and internal and external (exs. Advocacy and Health Care Policy) subject matter experts to communicate the value of viltolarsen to payers and other organizations evaluating viltolarsen for coverage or formulary inclusion.
  • Assume a leadership role in determining if other customers, such as ACOs and private equity groups, represents a partnership opportunity.
  • Develop and implement strategy to meet or exceed goals of NS Pharma products for targeted accounts with a heavy focus on brand alignment, finance, and Ensure rapid optimal access for launch products
  • Create and maintain Strategic Account Plans
  • Extend customer network within targeted plans beyond the pharmacy department to areas crucial for the future strategic vision of healthcare delivery.
  • Maintain a high level of knowledge of the managed care industry and healthcare trends.
  • Maintain a high level of knowledge of DMD and Specialty trends
  • Manage administrative requirements of the job
  • Understand and apply Compliance Policies and Procedures (CPP)
  • Other projects and tasks as assigned.

Qualifications

  • MBA and/or advanced clinical/science degree or equivalent
  • 10+ years of pharmaceutical experience with broad experience across the commercial business
  • 3+ years of successful national payer account management experience
  • Other valued experiences; regional payer account management, hospital/IDN account management, sales management, product marketing experience
  • Deep knowledge of Specialty Payer access strategies.
  • Understanding of reimbursement and control mechanisms by insurers & PBMs
  • Medicare Part B and Medicaid experience is a plus, experience with a physician administered biologic required.
  • Excellent negotiation and/or major account sales skills.
  • Excellent communication (written & verbal), interpersonal influencing skills and prioritization skills
  • Demonstrated ability to establish and maintain relationships with key customers and internal stakeholders
  • Understanding of the account planning process
  • Payer contracting experience
  • Demonstrated analytical ability
  • Strong presentation skills
  • Payer marketing and/or contract management experience

Education and/or Experience